Designing inclusive digital solutions and developing digital skills: guidelines (2018)

These UNESCO guidelines offer a set of recommendations for greater inclusion of people with low skills and low literacy. It is hoped that with implementation, more people will be able to access online opportunities.
The primary target audiences for the guidelines are digital solution providers, from tech giants to startups and NGOs, and implementation and development partners. The secondary audience includes policy-makers – who could use the guidelines to create inclusive policies and regulatory frameworks – and mobile network operators and technology providers, to create enabling environments for greater digital inclusion for all.
Skills intelligence publication details
Target audience
Digital skills for all
Digital technology / specialisation
Digital skill level
Geographic scope - Country
Austria
Belgium
Bulgaria
Cyprus
Romania
Slovenia
Croatia
Czech republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Italy
Ireland
Malta
Latvia
Lithuania
Luxembourg
Netherlands
Portugal
Poland
Sweden
Spain
Slovakia
Austria
Belgium
Bulgaria
Cyprus
Croatia
Czech republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Spain
Sweden
Slovakia
Slovenia
Romania
Albania
Belarus
Bosnia and Herzegovina
Canada
Iceland
Israel
Japan
Kosovo
Montenegro
Morocco
North Macedonia
Norway
Serbia
Switzerland
South Korea
Russia
Tunisia
Turkey
Ukraine
United Kingdom
USA
Albania
Belarus
Bosnia and Herzegovina
Canada
Iceland
Israel
Japan
Kosovo
Montenegro
Morocco
North Macedonia
Norway
Russia
Serbia
South Korea
Switzerland
Tunisia
Turkey
Ukraine
United Kingdom
USA
Industry - field of education and training
Generic programmes and qualifications not further defined
Geographical sphere
International initiative
Publication type
General guidelines
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