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Research

Long before the outbreak of the Covid-19 crisis, questions were raised about gig and platform work: are they ‘digital sweatshops’ or a conduit to skills development and better skills matching? The public health crisis may have accentuated the vulnerability of platform workers, but it also demonstrated the wider potential for working and learning digitally.

This European Centre's for the Development of Vocational Training (Cedefop) study aims to examine skills development and skill matching practices in online platform work. It presents evidence from interviews with platform economy stakeholders, as well as crowdworkers themselves. The paper identifies the types of skills developed in such work and the learning practices of gig workers. It also highlights the challenges (algorithmic management, limited platform portability) posed to efficient skills matching and crowdworker mobility and makes policy suggestions to overcome them.

The insights from the report can provide useful directions for vocational education and training, asking what we can learn from those who mastered the art of digital working and learning long before the current crisis.

Skills intelligence publication details

Target audience
Digital skills for the labour force.
Digital technology / specialisation
Digital skill level
Basic
Intermediate
Geographic scope - Country
Austria
Belgium
Bulgaria
Cyprus
Romania
Industry - field of education and training
Generic programmes and qualifications not further defined
Type of initiative
EU institutional initiative
Publication type
Study