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EU Interoperability Academy: Innovative Public Services (Knowledge Exchange)

Single offer

As part of the Digital Europe Programme (and former IS² programme), the EU Academy is running the Interoperability Academy supporting Digital Skills for the Public Sector. In the framework of this initiative the EU Academy launched the The 'Innovative Public Services: Knowledge Exchange' course. This course analyses the landscape of technology-enabled innovative public services in Europe today, based on an extensive collection of cases studied by the Innovative Public Services (IPS) Observatory, which aims to extensively share the knowledge on the subject.

Details of the course

The course is intermediate level and presents the participants with a case collection containing over 330 cases of public services that use new technologies such as API (Application Programming Interface), Blockchain and DLT (Distributed Ledger Technology), IoT (Internet of Things) and Artificial Intelligence. The course is aimed primarily at policy-makers (EU, National and local levels), public services providers and innovation stakeholders. 

The course has a very practical approach that will allow students to quickly learn from use cases of emerging technologies to support Innovative Public Services. Also, participants will have the chance to interact during the live course with the presenters of the webinar and ask questions. Despite the webinar format, course materials can be accessed at any point, from anywhere, making in accessible and flexible. 

Training Offer Details

Target audience
Digital skills for the labour force.
Digital technology / specialisation
Digital skill level
Geographic scope - Country
Industry - field of education and training
Information and Communication Technologies (ICTs) not further defined
Software and applications development and analysis
Target language
Geographical sphere
EU institutional initiative
Typology of training opportunties
Learning activity
workshop, seminar or conference
Assessment type
Training duration
Is this course free
Is the certificate / credential free
Training start date
Part time light
Credential offered
Learning Activity
Self-paced course