Computerias - Learning and community spaces in the Austrian federal state of Tyrol

Computerias (a fusion of "computer" and "cafeteria") are places where older adults can help each other with computer-related questions and learn from one another. These are not formal computer courses, but rather low-barrier opportunities for continuous learning and reinforcing what has been learned in a relaxed atmosphere. 

Launched in 2012 by the federal state of Tyrol, the initiative now comprises more than 30 self-managed Computerias throughout the state. The pioneer was the "Mensana" Computeria, founded in Hall as early as 2003, which has been a member of the coordinating "Netzwerk Computerias Tirol" since 2013.

Volunteer mentors of all ages support older users at the self-managed Computeria locations in keeping up with the latest digital technologies. The services are mostly free of charge and generally do not require registration.

Award-winning initiative

Computerias Tyrol has already received several awards: 

• In 2014 and 2018, the network was recognized as a model of "Good Practice in Senior Education" across Austria. 

• In 2013, the Haller association Mensana was recognized as one of two Austrian best-practice models for work with older adults in the European Union (EU project SMARTE – Strengths for Mastering Ageing by Realising Tools in Europe). 

• In 2017, Computeria Landeck was awarded the "Special Prize for Intergenerational Dialogue" as part of the Austrian Youth Prize.

What makes "Computerias Tyrol" a good practice?

As gathering places for older adults, Computerias Tirol encourage independent living and promote social participation. The COVID-19 pandemic has highlighted how important it is to be proficient in digital technologies: new media and communication channels via smartphones, tablets, and other devices help older adults stay in touch with their families. 

In addition, a wide range of services and administrative procedures are now primarily offered through online services and mobile apps: online banking, digital government services, train schedules, ticket bookings, as well as online shopping and digital entertainment services are playing an increasingly significant role in everyday life. Against this backdrop, the Computerias serve as a guide into the digital world for seniors. What matters here is not only the transfer of knowledge, but above all the social aspect of learning with and from one another.