The module A of the AI4GOV Master offers a preliminary insight into its essential disciplinary elements, providing foundational understanding of AI, its applications in driving digital transformation within the public sector, and the necessary steps involved in developing and implementing AI-powered public services. 

Ultimately, this module will steer you from an organisation-centric approach to a user-centric perspective when designing public services, thanks to thought-provoking interventions.

Mastering the governance “of, with and by AI" - Learning outcomes

Part of this module, this introductory session dives into the core concepts of AI and its potential to revolutionise public services.

You'll explore how AI can drive digital transformation, the steps involved in developing AI-powered services, challenging you to shift from an organisation-centric to a user-centric approach when designing public services.