Applying digital solutions and artificial intelligence to create enterprise workflows and digital outputs | Training

Objective

The training develops practical skills for mapping and digitalising work processes and for the responsible use of digital solutions and artificial intelligence (AI) to create work-related outputs, workflows and web solutions.

About the training

The training focuses on applying digital solutions and AI to analyse work processes, create digital content and develop web solutions. Participants learn to use AI tools to produce work-related texts, documents, emails, visuals and presentations, and to design simple digital workflows.

The course comprises 26 academic hours of classroom instruction and 26 academic hours of self-study. Classroom instruction takes place over four contact days at Techno TLN Mustamäe in Tallinn, and practical assignments are submitted through Moodle. In the practical part of the course, each participant creates a digital solution based on their own work or daily routine.

Target audience

The training is aimed at adults without a vocational qualification, adults without secondary education, adults with outdated skills, and professionals who wish to apply digital solutions and AI. Basic computer skills and motivation to learn are required.

Admission and registration

Registration is free of charge and takes place through the Estonian education portal Haridusportaal. When assessing registrations, the organiser considers whether the applicant belongs to the target group and the justification of their need for training. Registration does not automatically guarantee a place in the training group.

Learning content

• Mapping work processes, identifying bottlenecks and analysing opportunities for digitalisation
• Using AI tools to draft work-related texts, documents and emails
• Writing prompts, improving results and solving practical AI-based tasks
• Creating marketing texts, visuals and presentations, and integrating AI-generated content into work-related outputs
• Designing and implementing simple digital workflows to automate or simplify repetitive tasks
• Creating a website or e-portfolio in WordPress and using AI-generated content online
• Addressing data protection, security, ethics, authorship and quality control in the use of AI
• Creating a practical digital solution based on the needs of one’s own work or daily routine

Learning outcomes

Upon completion, participants will be able to:

• map at least one of their work processes, identify its bottlenecks and draft a written list of digitalisation proposals
• use AI tools, such as ChatGPT and Copilot, to create at least two to three work-related documents (for example a guide, a marketing text or an email) and explain their prompting strategy
• create at least three different types of digital output with AI (text, visuals and presentation slides) and integrate them into a practical project
• design and implement a simple digital workflow that automates or simplifies one of their work tasks
• build a working website or e-portfolio in WordPress with at least three subpages, structured content and at least two AI-generated content elements
• assess the ethical and security risks of using AI and apply the principles of data protection, source criticism, authorship and quality control

Completion and certification

Participants must complete the practical assignments and attend at least 70% of the programme. Those who achieve the learning outcomes at least at threshold level receive a certificate; otherwise, a certificate of participation is issued.

The skills acquired can be applied to the digitalisation of company work processes, the creation of digital content, the development of web solutions, and the creation and improvement of AI-based workflows.

Important information

Dates: 1–13 March 2027 (contact days: 1, 6, 8 and 13 March)
Volume: 52 academic hours (26 classroom, 26 self-study)
Location: Techno TLN Mustamäe, Tallinn
Curriculum level: Further training