Using Artificial Intelligence to Automate Office Work and Simplify Work Processes

A self-paced online training course on "Practical Artificial Intelligence and Digital Tools for Office Work" will take place from January 11 to January 31, 2027. Organized as a continuing training program (52 academic hours), the course aims to help participants develop skills in using AI (such as ChatGPT and Copilot) and digital tools to automate repetitive tasks, streamline document and data processing, and enhance everyday office efficiency securely and responsibly.

Target audience

The training is suitable for adults without professional and secondary education, adults with outdated skills, and workers and professionals who want to use AI to develop work processes, automate office work, and create digital solutions. Basic computer skills and readiness for independent e-learning are required for participation.

Conditions for starting studies

Basic computer skills as well as readiness and motivation for independent e-learning are required to start the training. Upon assembling a training group, the membership of the target group and the justification given upon registration regarding the need for training shall be taken into account. The target group does not include students in formal education.

Learning content

• The use of artificial intelligence in office work to produce emails and documents and to search for information.
• The use of AI in document work and data processing, including using Excel and Google Sheets.
• Identifying repetitive tasks and automating work processes using AI and workflows.
• Combining digital tools with AI, including Google, Office and Canva solutions.
• The use of AI in communication, customer work and content creation.
• Secure and responsible use of AI, including data protection and risk consideration.
• Practical project: Creating one automated office work solution, such as an email system, document creation solution or workflow.

Teaching provides:

• Ability to use AI tools, such as ChatGPT and Copilot, to simplify day-to-day office tasks.
• Ability to create work-related emails, documents and manuals using AI.
• The ability to use digital tools for easy processing and presentation of data.
• The ability to identify repetitive tasks and find ways to automate them.
• The ability to create a simple automated process.
• Knowledge of the responsible and secure use of AI and data protection requirements.
• Certification: Participants who achieve the learning outcomes at least at the threshold level will receive a certificate (or a certificate of participation under other conditions).

The acquired skills can be applied in everyday office work, document and data processing, customer communication and automation of repetitive work processes.