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Training

Digital Efficiency for SMEs

Single offer

The primary objective of this course is to equip both Small and Medium-sized Enterprises (SMEs) owners and their teams with crucial digital tools aimed at boosting organisational productivity. 
Attendees will acquire practical knowledge in using project management tools to facilitate seamless collaboration, exploring alternative workspace and email tools to streamline communication, implementing automation tools to enhance efficiency, and utilizing CRM systems for effective customer engagement.

Main topics

Among the main topics:

  • Exploring workspace programs and their capabilities
  • Assessing optimal email communication platforms
  • Understanding the functions and applications of project management tools 
  • Unraveling the facilitation of workflow by automation tools
  • Demystifying CRMs: What they are and whether you truly need one • Introduction to crucial digital tools for SMEs

Training Offer Details

Target audience
Digital skills for the labour force.
Digital technology / specialisation
Digital skill level
Geographic scope - Country
Austria
Belgium
Bulgaria
Cyprus
Industry - field of education and training
Generic programmes and qualifications not further defined
Target language
English
Geographical sphere
International initiative
Typology of training opportunties
Learning activity
e-learning coursework
Assessment type
Training duration
Organisation
Is this course free
Yes
Is the certificate / credential free
Yes
Effort
Part time light
Credential offered
Learning Activity
Self-paced course
Yes