Digitalisation in Europe - 2023 edition

Digital technologies impact many different aspects of our lives, from daily tasks to how businesses and public services operate. Digital transformation is one of the key priorities for the EU. The digital decade initiative sets out the EU targets that will guide digital transformation until 2030.

Through this interactive publication, Eurostat provides easy to understand statistics on digitalisation in Europe related to the following areas: 

• Digital skills
• Technology uptake in businesses
• E-government
• Online Activities of individuals and businesses
• Online shopping
• Internet of Things
• Recycling of ICT equipment
• E-commerce
• ICT security

In particular, the main findings can be summarized as follows: 

• Nearly half of EU citizens lack basic digital skills
• Only 4% of graduates in the EU are in the ICT field
• ICT specialists make up nearly 5% of the EU's workforce
• 1 in 5 EU businesses train their staff to develop ICT skills
• Nearly 70% of EU SMEs reach basic digital intensity
• 41% of EU businesses use the cloud, mostly for e-mails
• 8% of EU businesses use AI technologies
• 2 in 3 internet users do their banking online
• Clothes are the most popular online purchases
• 1 in 3 online shoppers encountered problems when shopping online
• 2 out of 3 internet users use internet-connected home entertainment
• Over half of EU businesses use social media and half conduct online meetings
• E-sales make up 18% of turnover of EU businesses
• 58% of EU businesses inform staff about ICT security obligations